Choose a monthly rental plan, build your Luna closet, wear your pieces, then return items when you are ready to swap.
Most LunaLove rental plans are designed around a 10 item closet, with swaps depending on your membership tier.
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Choose a monthly rental plan, build your Luna closet, wear your pieces, then return items when you are ready to swap.
Most LunaLove rental plans are designed around a 10 item closet, with swaps depending on your membership tier.
LunaLove Boutique is the shop-to-own side of LunaLove Fashion.
Boutique items are purchased and kept, including clothing, accessories, gifts, seasonal pieces, and pretty things you did not know you needed.
Boutique items are purchased and kept. Rental items are borrowed through a monthly membership and returned when you are ready to swap.
Each product should be labeled clearly as boutique or rental.
Most LunaLove rental memberships allow up to 10 active rental items at one time.
Your active rentals and pending swap items may count toward your plan limit.
No. LunaLove Rentals are made to feel flexible.
You can keep rental items longer without traditional due dates. To receive new pieces, return pieces from your current closet first and use your available swap allowance.
Swaps are how you refresh your rental closet.
Your plan determines how many swaps you receive per billing cycle. Some plans may include no swaps, some include a set amount, and top-tier plans may include unlimited swaps.
My Luna Closet is your customer account area for rentals.
It can show your active rentals, closet capacity, swap status, return options, wishlist items, and membership details.
In many cases, yes. If a rental item is eligible to purchase, you may be able to buy it through your account or by contacting LunaLove.
Some limited, seasonal, or reserved pieces may not be available for purchase.
No standard stain fees. LunaLove is built for real life, kids, events, snacks, weather, and beautiful chaos.
Major damage, missing items, or unreturned pieces may still be handled separately under the rental policy.
No. LunaLove handles cleaning for rental items.
Please do not wash, bleach, alter, repair, or dry clean rental pieces yourself unless LunaLove gives specific instructions.
If an item is lost, not returned, or returned in unusable condition, LunaLove may charge a replacement fee based on the item and situation.
Yes. LunaLove Rentals are designed for women and children, including everyday clothing, dressy pieces, seasonal outfits, shoes, accessories, costumes, and select sporting wear.
Yes. LunaLove may offer formalwear, dresses, occasion pieces, maternity styles, costumes, shoes, purses, and accessories depending on current inventory.
LunaLove may accept select customer-owned formalwear into the rental collection.
If approved, LunaLove stores, manages, and rents the item while the owner may earn commission when it is rented.
Rental orders are generally prepared as quickly as possible.
Many rental orders are intended to ship within 2 business days, with delivery often taking about 2 to 3 business days after shipping.
Boutique shipping rates, processing times, and delivery estimates are shown at checkout and follow LunaLove’s current shipping policy.
Boutique and rental items may ship separately.
Place rental pieces back into the return packaging, include reusable LunaLove packaging when provided, and follow the return label or return instructions included with your order.
Boutique items follow LunaLove’s refund and return policy. Items usually need to be unworn, unused, clean, and in eligible condition.
Final sale, clearance, event-sale, custom, intimate, hygiene-sensitive, or damaged-after-delivery items may not be eligible.
No. Rental returns are part of the membership system and help refresh your closet.
Boutique returns are for purchased items and follow the store refund policy.
Rental memberships may be paused or cancelled based on your subscription settings and LunaLove’s current membership policy.
Active rental items must be returned before the account can be fully closed.
LunaLove helps customers wear more while owning less.
Rental keeps clothing in circulation, gives pieces more life, and helps reduce the constant buy-wear-discard cycle.
LunaLove may offer local pickup, local delivery, or event-based pickup options when available.
Local options depend on location, inventory, schedule, and checkout settings.
Try searching “swap,” “shipping,” “stain fees,” “boutique,” “rental,” or “policy.”
Send LunaLove a quick message. Include your order number, rental plan, item name, or question details.